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Why you shouldn’t create a Growth Team – Interview of Hotjar’s CEO, David Darmanin

I was talking to David Darmanin, the CEO of Hotjar a couple weeks ago. He told me that he didn’t want a Growth Team, I felt like I needed to investigate.

For those of you who don’t know Hotjar, the company was making 1M$ in ARR one year after launch. 3 years forward, they’re now at 10M$ in ARR.

It’s a research platform to help you understand your users better (e.g. Heatmaps, Recordings). It’s the swiss-army knife for any Growth person out there.

Needless to say that Hotjar is crushing it. However, when David told me that he would never built a Growth Team. He peeked my interest.

We already discussed similar topics in our interview with Pedro Magriço from Typeforms but it’s always good to see different views.

In this interview, you’ll learn some of the results of the “Growth Hackers” mindset to the business people like David. Read on :).

Maybe you shouldn’t have a Growth Team – Interview with Pedro Magriço from Typeform

Couple months ago, I was going away to Barcelona for the weekend. I decided to go out there early to get some work done and meet with interesting folks.

I emailed a couple people and surprisingly Pedro Magriço answered. I was doing research on Growth at the time and especially about Growth Teams. Pedro brought me a tons of insights so we decided to do an interview together.

For those of you who don’t know Pedro: He’s been at Typeform since the early beginning. He started working on Marketing and later on as Head of Growth. His role into Typeform’s explosive growth shouldn’t be neglected!

Pedro has a really interesting point of view about Growth Teams and explains how they’re experimenting from an organizational perspective. Keep on reading!

6 Mistakes that will kill your B2B SaaS Startup

When I was 16 years old, I was daydreaming about an automated business. I imagined money flowing into my account while I was asleep.

I was so amazed by stories of companies like Salesforce, Buffer, or SendGrid and how they could create value and earn money with online software.

I started programming when I was 11 years old. I soon realized that I could make money selling software. I loved programming and making money, who wouldn’t want to do that?

I spent tons of time developing the product and building a Marketing Machine. Three years later, growth was non-existent, so I pulled the plug.

I thought that Marketing was the key to everything. I believed that by having the right kind of traffic coming to my website, these people would become my customers. I was wrong.

Marketing isn’t the answer to all your problems. Marketing takes blood, sweat, and tears. It takes plenty of resources. Above all else, it won’t save a bad product.

As a marketing consultant, I often hear comments like “I’ve got about 20 clients.  We want to start marketing to acquire tons of leads and scale this up”. This article is my answer.

This post was written for first-time entrepreneurs with less than $20k of MRR. You don’t fit this profile? You can also keep on reading to learn about my greatest failure.

Why Companies are Failing to Implement Growth Processes

CEOs moving past Product / Market Fit often have issues to grow. They struggle to find more channels to acquire new leads. When I met Ryan, his problems were radically different…

They were growing quickly. His team was doing a fine job. They implemented Growth Processes, but after a few months, they realized that they weren’t moving the needle.

He had planned to launch campaigns within a few days. His experiments were launched in weeks because of a lack of attention from other people within the organization.

That’s usually a problem faced by big corporations. I never heard such a thing from a startup with 20 people. That’s when I decided to investigate.

It was after running dozens of interviews and studying hundreds of the fastest growing startups that I realized most companies don’t sincerely care about Growth.

I realized that most startups face these issues and have no idea of how to solve them. My research led me to some interesting findings that I’ll share with you today.

These lessons should help you to operate in a more efficient manner and start experimenting very quickly.

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Pierre Lechelle

SaaS Marketing & Growth

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I’ll email you whenever I have something interesting to share. Once or twice a month.